To balance a paid document, first proceed as described in the previous section.
If the debit document (invoice) contains payments, the credit note will either be marked in red (overdue) or orange (pending).
Note that the linked invoice is added as payment.
Since you received payments for the invoice, you also need to balance the payments.
1- Ensure the payment type is "Outgoing" since this payment is like a refund.
2- TOTALS will automatically fill in the necessary payment amount.