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What is a TeamViewer Session?

TeamViewer is an all-in-one solution for remote access and support over the Internet.

Kedisoft uses TeamViewer to support users remotely by logging in to their macs and checking the problem directly where it actually occurs.

To start a TeamViewer session

  • Download the latest stable version of TeamViewer. Do not install a beta version.
  • Start the program.
  • TeamViewer will generate an ID and a password. Share this information with Kedisoft only via email!.
  • Make an appointment when we may access your mac remotely.
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